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Credit & Lending#11 of 35

Reserve Bank of India (Non-Banking Financial Companies – Credit Information Reporting) Directions, 2025

RBI Reference
RBI/DOR/2025-26/349
Date of Issue
November 28, 2025
Chapters
7
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Overview

About This Direction

Mandates credit information reporting by NBFCs to Credit Information Companies (CICs). Covers data formats, reporting timelines, Data Quality Index (DQI), credit information correction procedures, customer compensation framework, Internal Ombudsman appointment, and the Integrated Ombudsman Scheme.

Table of Contents

Chapter-wise Structure

01Preliminary
02Membership of CICs
03Credit Information Reporting and Dissemination
04Technical Working Group
05Customer Service and Grievance Redressal
06Best Practices
07Repeal and Other Provisions

Source & Attribution: This document is issued by the Reserve Bank of India under reference RBI/DOR/2025-26/349 dated November 28, 2025. It is a public regulatory document reproduced here for informational and compliance purposes. For the authoritative version, please refer to rbi.org.in.

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09Credit FacilitiesRBI/DOR/2025-26/34710Credit Cards: Issuance and ConductRBI/DOR/2025-26/348
Previous Direction
10. Credit Cards: Issuance and Conduct
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12. Credit Risk Management

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